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California DMV investigation grows as thousands are told to retake written driving tests

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California DMV orders 11,000 to retest

Getting a letter from the DMV is rarely good news. But for roughly 11,000 California drivers, that letter came with a serious warning: retake and pass the written knowledge test within 30 days or risk having your license canceled.

The California Department of Motor Vehicles says the affected drivers took written knowledge tests between July 2025 and April 2026. The agency requires them to schedule an in-person retest appointment and bring their DMV notice.

Student holding pencil writing on answer sheet during exam in classroom

DMV says cheating concerns triggered letters

At first, the DMV gave affected drivers only a broad explanation, saying it had found anomalies in certain knowledge test results. Some drivers questioned whether the issue involved a technical problem or artificial intelligence.

The DMV later said the irregularities were test-taker-related, not caused by an internal technical issue or AI. A spokesperson said routine monitoring found patterns suggesting that some people may have tried to bypass the testing process by cheating.

Scales of justice and gavel on desk while attorney signs.

Criminal investigation is now underway

This situation has moved beyond just retaking tests. California DMV Director Steve Gordon told state lawmakers that some cases could involve criminal activity. Multiple matters have already been referred to county district attorneys for possible prosecution.

Gordon wrote to State Senate Transportation Committee Chair Dave Cortese explaining the situation. He said the DMV cannot share specific investigative methods because that would compromise ongoing criminal investigations. This is serious business.

Drive through the landscape.

Drivers have 30 days to comply

The affected drivers must schedule an appointment, retake the written knowledge test, and pass it within 30 days of the notice date. If they do not complete the requirement, their driver’s license can be canceled.

Appointments are required for the reevaluation. Drivers should bring the DMV notice along with their driver’s license card, temporary license, or instruction permit. For people juggling work and family, finding time for another DMV visit can be difficult.

Close Up of senior woman taking written test,

Real people share their frustration

Jiwon Kim, a Korean immigrant, said she studied hard and passed her written test last July at the Whittier DMV. Nearly a year later, she received the retest letter. When she retook the test at the Fullerton DMV, she failed and said her license was canceled.

Her husband said someone stood behind her and watched during the retest, and he said that the pressure hurt her performance. Kim also said she worried about getting to work and questioned whether her Korean name or immigrant background played a role.

Fun fact: The California Highway Patrol was created on August 14, 1929, as a section of the Division of Motor Vehicles within the Department of Public Works.

Person pulling a letter out of an envelope.

Fast test takers worry about being flagged

David Specht of Sacramento said he received a DMV letter and worried he was being accused of cheating. He believed his test may have been flagged because he completed it quickly. Specht retook the test and passed, but said he finished quickly again.

Specht argued that the DMV’s approach could punish people who are fast test takers or who know the material well. His concern reflects a broader complaint from affected drivers who say the DMV has not clearly explained why individual tests were flagged.

Fun fact: California DMV statistics listed more than 35 million driver’s licenses and ID cards as of January 1, 2026, so the roughly 11,000 affected drivers represent a small share of DMV records.

Woman wearing Apple Watch on her hand

What behaviors could trigger a flag?

Sam Burgin passed his retest but still wondered why his original test was flagged. He said he had an Apple Watch and an iPad with him during his first test, but the DMV has not publicly said whether that kind of detail triggered any notice.

Burgin said the agency should be more specific so test takers know what behaviors to avoid. Without clearer public guidance, some affected drivers may remain unsure why their original test results were considered problematic.

Driving in New York at night.

Losing a license can wreck your life

For many Californians, driving isn’t a luxury; it’s a necessity. People need cars to get to work, take kids to school, buy groceries, and visit doctors. A canceled license can turn someone’s life upside down overnight.

State Senator Dave Cortese highlighted this in his letter to the DMV. He said actions that risk someone’s license should be backed by clear, transparent processes. Without that transparency, innocent people pay the price for something they might not have done.

State senators demand answers

Two California lawmakers questioned how the DMV is handling the retest notices. Senator Dave Cortese and Senator Tony Strickland sent letters seeking more information about why certain tests were flagged and how the agency avoided penalizing people who lawfully earned their licenses.

Strickland asked why problems were not caught earlier if tests were taken in person, and what safeguards existed if tests were taken online. Cortese also questioned why people would be invited back to retake the test if the DMV was pursuing criminal cases against applicants.

View of a sign for the California Department of Motor Vehicles (DMV) entrance.

DMV says public safety comes first

The California DMV defends its actions by pointing to public safety. Ensuring the integrity of the knowledge testing process is essential to public safety and to confirm that drivers understand California’s rules of the road, a spokesperson said.

Knowledge tests play a critical role in making sure drivers know traffic laws before they hit the road. People who don’t understand the rules can be dangerous to themselves and others.

Person investigating documents for possible fraud.

The 2017 case that set a precedent

This is not the first time California has dealt with licensing fraud. In his letter to lawmakers, DMV Director Steve Gordon noted that a 2017 DMV investigation found about 3,600 people had received licenses without passing required tests.

That earlier investigation led to indictments against 14 people on felony charges, according to Gordon’s account reported by KCRA. Federal prosecutors also described related California DMV commercial license schemes involving employees and others who helped applicants avoid required tests.

California isn’t the only state facing big challenges right now. Check out how Oregon’s wildfire explosion sparks fear for California.

A California DMV sign on the Department of Motor Vehicles building.

What to do if you get a letter

If you are one of the roughly 11,000 people who received a DMV retest notice, schedule a knowledge test reevaluation appointment as soon as possible. The DMV notice process requires an appointment, and drivers should bring the notice plus their license, temporary license, or instruction permit.

Study the California Driver’s Handbook again before the retest. The notice gives affected drivers 30 days from the date of the notice to retake and pass the written knowledge test or risk license cancellation.

Between DMV letters and other state news, it feels like California is always in the spotlight. Check out how California Democrats propose higher taxes amid the ongoing population decline.

Were you one of the 11,000 people who got this letter? Share your story in the comments, and don’t forget to hit that like button.

This slideshow was made with AI assistance and human editing.

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Currently residing in the "Sunset State" with his wife and 8 pound Pomeranian. Leo is a lover of all things travel related outside and inside the United States. Leo has been to every continent and continues to push to reach his goals of visiting every country someday. Learn more about Leo on Muck Rack.

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